Slack Hero QuoteWe’ve developed such a high level of service in IT that our standard is set much higher than many other applications would allow us to give.

Peter Hadjisavas

IT Manager at Honey, a Paypal company

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Because the productivity of your teams IS the scalability of your organization

With atSpoke, every internal support team will efficiently resolve employee tickets by eliminating disconnected workflows, toggling between tools, and manual ticketing.

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Why atSpoke

The ONLY helpdesk
adopted by every team

IT, HR, Finance, Business Operations, and more get an intuitive helpdesk to support employees without dealing with a clunky ticketing system.

A seriously slick
Slack experience

Users and responders alike get a fast, fluid chat experience with all the power and processing of a complete ticketing system behind the scenes.

Automate and accelerate helpdesk operations

Give employees the power to self-serve and put machine learning to work for every request with automation across both knowledge and service requests.

Top three reasons why IT leaders choose our modern workplace operations platform

Unmatched adoption

  • Adopted by more teams: 12+ teams
  • Adopted by more employees: 2.3 requests/emp vs 1.1 industry avg
  • Intuitive UI to resolve requests 5x faster
  • No training needed

End-to-end automation

  • Reduce agent work with automation
  • Speed up service request workflows
  • Automatically and instantly answer questions
  • AI learns in just two tries

One connected ecosystem

  • Unify tools and systems
  • See information from other tools in requests
  • Trigger actions in other tools from chat and tickets Streamline cross-team workflows
  • Get more ticketing done where you work

These customers chose atSpoke over traditional ticketing systems

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Enough from us. Here’s what others say.

Deliver better internal support faster

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