Slack Hero QuoteWe’ve developed such a high level of service in IT that our standard is set much higher than many other applications would allow us to give.

Peter Hadjisavas

IT Manager at Honey, a Paypal company

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Because yesterday’s ticketing doesn’t work for today’s workplace

Goodbye disconnected workflows, toggling between tools, and manual ticketing. Get ticketing out of your way with the only service desk that works the way you do.

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Why atSpoke

The ONLY solution
adopted by every team

IT, HR, Finance, Business Operations, and more get an intuitive service desk to support employees without dealing with a clunky ticketing system.

A seriously slick
Slack experience

Users and responders alike get a fast, fluid chat experience with all the power and processing of a powerful ticketing system behind the scenes.

Automate and accelerate helpdesk operations

Give employees the power to self-serve and put machine learning to work for every request with automation across both knowledge and service requests.

Top three reasons why IT leaders choose our modern workplace operations platform

Unmatched adoption

  • Adopted by more teams: 12+ teams
  • Adopted by more employees: 2.3 requests/emp vs 1.1 industry avg
  • Intuitive UI to resolve requests 5x faster
  • No training needed

End-to-end automation

  • Reduce agent work with automation
  • Speed up service request workflows
  • Automatically and instantly answer questions
  • AI learns in just two tries

Faster workflows

  • Streamline cross-team workflows
  • See information from other tools in requests
  • Trigger actions in other tools from chat and tickets
  • Get more ticketing done where you work

These customers chose atSpoke over traditional ticketing systems

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Enough from us. Here’s what others say.

Deliver better internal support faster

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