atSpoke has been acquired by Okta!
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Support without borders

No matter where in the world your team members are, atSpoke keeps everyone together with one unified support desk. Any request that needs escalating will be routed to the right person every time, wherever they may be.

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Reduce MTTR by 40% with ML-based auto-resolution

Cutting edge AI instantly answers repetitive questions across Slack, email and web — freeing your team to tackle harder problems.

Boost Tier 2 productivity with smart escalation

atSpoke automatically routes & escalates complex issues to the right agent. By fully optimizing agent availability & ticket load, you can improve your Tier 2:Tier 1 agent ratio by 200%

Train smarter

Automated ticket analysis lets you scale training programs to bring agents up to speed faster and cut the learning curve in half.

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