Standard
$ 5

per employee, per month.
billed annually

Get started
  • Create up to 1 team

  • Request management

  • Integrated knowledge base
  • AI-powered self-service
  • Request types & forms
  • Slack, Teams, email, and SMS channels
  • Analytics dashboard
  • API access
  • Assignment rules
  • Private notes
  • Custom lists
  • Tags
  • Activity log for requests
  • Email support

Plus
$ 6

per employee, per month.
billed annually

Get started
  • Create up to 3 teams

  • Request management

  • Integrated knowledge base
  • AI-powered self-service
  • Request types & forms
  • Slack, Teams, email, and SMS channels
  • Analytics dashboard
  • API access
  • Assignment rules
  • Private notes
  • Custom lists
  • Tags
  • Activity log for requests
  • Email support

  • Request PDF export
  • Tasks & approvals
  • Sequential tasks
  • Assignment rules
  • Service level agreements
  • Business hours & time zone support
  • CSAT
  • Merged Requests
  • Resource preference & visibility
  • SAML/SSO
  • User provisioning & deprovisioning
  • HRIS integrations
  • Knowledge integrations
  • Access management integrations
  • Asset management integrations
  • Project management integrations
  • Live chat support
  • Team-level analytics
Enterprise
Find out about custom pricing
Contact us
Custom packages include:
  • Create unlimited teams

  • Request management

  • Integrated knowledge base
  • AI-powered self-service
  • Request types & forms
  • Slack, Teams, email, and SMS channels
  • Analytics dashboard
  • API access
  • Assignment rules
  • Private notes
  • Custom lists
  • Tags
  • Activity log
  • Email support
  • Request PDF export

  • Tasks & approvals
  • Sequential tasks
  • Assignment rules
  • Service level agreements
  • Business hours & time zone support
  • CSAT

  • Merged Requests

  • Resource preference & visibility

  • SAML/SSO

  • User provisioning & deprovisioning
  • HRIS integrations
  • Knowledge integrations
  • Access management integrations
  • Asset management integrations
  • Project management integrations
  • Live chat support
  • Team-level analytics
  • Self-service actions
  • External user accounts
  • Custom & location-based routing
  • International language support
  • ML-based Insights
  • Sandbox environment

FAQ

  • How quickly can the chatbot start answering employee questions?

    atSpoke can start answering employee questions over Slack, email, SMS, and the web app within minutes of setting up atSpoke.

  • How much training is required to learn how to use atSpoke?

    Support teams learn to use atSpoke very quickly, as it has the familiar elements of a help desk system—ticketing and knowledge base software—in a design that sets new standards for simplicity and ease-of-use.

    Your employees will take to atSpoke right away, as we’ve designed it to be intuitive, handle natural language questions, and work in all the places they already live: chat, email, SMS, and the web.

  • How does atSpoke know how to answer employee questions?

    atSpoke responds to employee questions based on your responses to previous questions and on information you’ve added to its knowledge base. We’ve made it really easy to add all kinds of content to atSpoke’s knowledge base, including nicely-formatted text, files, links, and Google Docs.

  • What communication channels does atSpoke support?

    Currently, atSpoke allows you to manage requests received over Slack, email, SMS, and the web. We’re looking into supporting other chat apps like Microsoft Teams in the future.

Join us for a short product walkthrough

We’ll show you some of our key features and answer any questions you have about atSpoke.

Get started

Are you an existing atSpoke user?