Looking for a Zendesk alternative? You found it.

All of the speed and collaboration you need with unmatched usability. Set up in days, not months, and affordable with simple per-user pricing.

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atSpoke rated higher than Zendesk on G2 in every way

Overall Rating
4.5/5
4.0/5
Meets Requirements
8.9
8.7
Ease of Use
9.1
8.6
Ease of Setup
9.0
8.2
Ease of Admin
8.7
8.3
Quality of Support
9.5
8.3
Ease of Doing Business With
9.9
8.4
Product Direction (% positive)
9.4
7.7

Source as of Oct 2020: https://www.g2.com/compare/atspoke-vs-zendesk-support-suite

Rated better than traditional help desks

“For the amount of money we were paying for Zendesk, we weren’t having all of our needs met. It was a user-unfriendly experience, lacked out-of-the-box asset management, and made it difficult to keep track of tickets. The switch to atSpoke was an ‘ah-ha’ moment. It became so popular internally, we now have five teams using atSpoke to handle ticketing needs, compared to just one when we used Zendesk.”

Jay Swiglo, Corporate Operations Engineering Manager

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Why customers choose atSpoke vs Zendesk

Highly-intuitive UI designed to accelerate agent productivity by reducing clicks and eliminating manual work.

Built from the group up to deliver personalized and accessible conversational help where your employees are Slack, Microsoft teams, email, SMS.

Adopted happily by IT and HR, Customer Success, Legal, Finance, and more teams than legacy ticketing systems

12+

90th percentile teams per company

2.3 avg.

requests per employee
(Industry avg 1.1)

Uniquely-capable AI with zero setup, advanced NLU, and that learns in just two tries.

atSpoke is the only company-wide service desk, built for every workplace request and used by every employee, with simple, per user pricing and affordable options for every sized business.

Just a few of the companies who chose atSpoke over legacy help desks

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