33 ways IT can increase workplace efficiency
Automate the simple to reduce request volume and accelerate the rest. Quickly and easily capture, track, and collaborate to resolve employee requests 5x faster, all with built-in accountability so you never lose a request.
Give your dispersed workforce one front door to all internal support with omnichannel access and a rich, conversational experience. Everyone has visibility into the who, when, and s tatus if their request without having t ever “file a ticket.”
Create a connected ecosystem of services and knowledge with one service desk designed for every team. Streamline cross-team processes and improve operations across every department so everyone gets more done.
“It’s really easy to roll it out to other teams so that anyone can provide support to their internal customers without the headaches of a long training or building out complicated workflows, and without the hidden cost of expensive Agent or Administrator licenses.”