Light Bulb Shine Alternate 1 Try atSpoke free for 30 days.
Get started Subtract
Picket the ticket

Fight for your right to resolve requests faster.

Purpose built for the remote working enterprise

Instant self-help with AI

Immediately and automatically answer 40% of employee requests with an AI-powered knowledge base.

Convenient support in Slack

Take full advantage of rich conversational ticketing—employees’ make requests and get updates where they already are.

Visibility across workflows

Automatically track omnichannel requests and know who’s on point with real-time ticket status.

5x faster resolutions

Resolve tickets faster with automated workflows and integrations to get more done from within Slack and tickets.

Immediately and automatically answer 40% of employee requests with an AI-powered knowledge base.

Take full advantage of rich conversational ticketing—employees’ make requests and get updates where they already are.

Automatically track omnichannel requests and know who’s on point with real-time ticket status.

Resolve tickets faster with automated workflows and integrations to get more done from within Slack and tickets.

Modern workplace service desk

A complete service desk solution to deliver better internal support faster, at scale.

An effortless internal ticketing alternative

“atSpoke worked flawlessly from the beginning and no training was needed for employees – they just ‘got it’ and we saw responses back like ‘love this”

Emily Volberding

Employee Experience

83% of Handshake’s requests are funneled from Slack

Read case study

“atSpoke automatically triages 96% of service tickets to the right team while giving the user visibility of who will be helping them, without any manual work by the agent.”

Joey Douwaithe


Employee Technology Manager

96% of Root’s service tickets auto-triaged to the right team

“It’s really easy to roll out atSpoke to other teams so that anyone can provide support to their internal customers without the headaches of a long training or building out complicated workflows”

Brian Chui

Head of Information Technology

65% of Mapbox’s tickets automatically routed across 16 teams with 95% accuracy

Read case study

“...legacy ticketing systems become a burden. Since launching atSpoke, we’ve developed such a high level of Customer Service here in the IT department, that our standard is set much higher than many other applications would allow us to give.”

Peter Hadjisavas

IT Manager at Honey, a PayPal company

95% of requests come from Slack
76% of ticket handling tasks triggered automatically

Read case study

Efficient internal enterprise support

Better internal support is done fast in atSpoke, the service desk command center for modern enterprises. Where atSpoke is your complete ticketing solution or elevates your existing ITSM system with automation and chat, agents get more done from within tickets and users get what they need when they need it.

Learn more

40%

of tickets auto-resolved

90%

auto-triaged to the right team

95%

auto-classification accuracy

We’re featured in

Deliver better internal support faster

Get started

Are you an existing atSpoke user?